Case Study - Scaling an AI Consultancy to exit Without IT Distractions

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Pathfindr AI recently were acquired for $15 million dollars. We thought we would provide a brief case study on our very small part in the journey for the founder Dawid Naude.

Case Study: Pathfindr AI – Scaling an AI Consultancy Without IT Distractions

Challenge

Challenge As Pathfindr scaled rapidly to meet client demand, they faced mounting challenges with IT operations and cybersecurity. Internal teams were spending valuable time on day-to-day IT tasks like onboarding staff, managing devices, and fielding support issues. The leadership team needed to present a strong security posture to enterprise clients but lacked the time and resources to build that in-house. Hiring internal IT wasn’t commercially viable, and traditional MSPs weren’t built for modern, agile firms like Pathfindr AI.

Solution

Pathfindr engaged Kavira to deliver a fully managed IT operations and cybersecurity function tailored to their fast-moving consultancy model.
 
A secure-by-default environment, including device management, MFA, and encryption. IT support and user onboarding that “just worked”—allowing new hires to hit the ground running. Cybersecurity strategy, and systems that give a capability based on a limited budget. Ongoing advisory and automation that allows us to grow. All under a simple, fixed monthly cost that scaled as the business did.

Outcomes

Zero internal IT hires needed, keeping costs low and overhead flat. Faster onboarding and support resolution, improving consultant productivity. Security posture uplifted, supporting enterprise trust and helping win new work. Time back to focus on client delivery—not backend IT.

“Kavira took the stress out of IT. Their team helped us scale quickly, stay secure, and gave us peace of mind knowing our operations were handled. It’s like having a trusted partner in the background so we can focus on delivering for clients.” — Dawid Naude – Founder

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